Shipping & Returns
Sinful Obsessions Delivery and Returns
We hope you love shopping with Sinful Obsessions. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
For all orders that are in stock, we strive to process and ship orders within 2-7 business days. Unfortunately, Express/Overnight/Expedited shipping is NOT available. Shipments may be substantially delayed during the holiday season. USPS does not deliver mail on Federal holidays or when Post Offices are closed due to national disasters, martial arrest, force majeure or inclement weather.
Please be aware that all payments made via eCheck require additional verification and shipping and processing may be delayed. All items paid for via eCheck will be processed upon payment clearance.
Sinful Obsessions sends tracking numbers to customers for all orders once order ships via email. All orders are shipped via USPS 1st class mail, which normally takes 2-4 business days to arrive within the Continental United States.
Once a package is dropped off to the post office for delivery, we no longer have any control over the package. Therefore, we are unable to make any guarantees of delivery days or times. In cases of errors or delays caused by the shipping carrier, Sinful Obsessions will help resolve the issue to the best of our ability, yet we will not be held responsible or liable.
To avoid total loss, Sinful Obsessions recommends buyer to purchase shipping insurance on ALL shipments. Sinful Obsessions will NOT reship or issue refunds on lost shipments.
Products are shipped in plain boxes or envelopes with a nondescript return address.
|Over $1000.00 *||$34|
Returns and Replacements
We want you to be completely happy with your Sinful Obsessions order. If for any reason you are not satisfied, we will gladly accept your timely return of unused, unwashed, or defective merchandise. Due to hygiene reasons, usedmerchandise cannot be returned unless defective upon receipt. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 5 business days of receipt of merchandise.
In the event a package is returned to us due to insufficient address or undeliverable as addressed, buyer will be responsible for the shipping cost to resend the item. If the buyer chooses not to have the items resent and opts for a refund, shipping fees are not refundable. Please be reminded that it can take up to 28 days for a shipment to be returned to sender for insufficient address. Sinful Obsessions will not send a new shipment to buyer until the original shipment has been recovered safely by us. You will not be issued a refund if you mistakenly have your items delivered to the wrong address. No exception.
Once a package is dropped off to the post office for delivery, we no longer have any control over the package. Therefore, we are unable make any guarantees of delivery days or times. In cases of errors or delays caused by the shipping carrier, Sinful Obsessions will help resolve the issue to the best of our ability, yet we will not be held responsible or liable. To avoid total loss, Sinful Obsessions recommends buyer to purchase shipping insurance on ALL shipments because Sinful Obsessions will NOT reship or issue refunds on lost shipments.
We strive to process all orders within 1-4 business days, provided the items are in stock and there are no problems with the payment verification. As a reminder, orders placed via eCheck can take up to 7 business days just for payment to clear. Once the eCheck clears, then the order begins to enter the processing stage. Sinful Obsessionsdiscourages payments made via eCheck because it increasing the order processing and shipping time. Orders will not be processed on weekends and holidays. Orders placed on Fridays or on holidays, will be processed the followings business day. If you have any questions regarding order processing, please email firstname.lastname@example.org.
Out of Stock Items
Insufficient inventory conditions are unavoidable; although we are committed to doing our best in preventing this from happening, in some instances, the inventory on hand is not sufficient to complete an order. If this is the case, items purchased will be back ordered and shipped once inventory levels have been corrected which is usually within a 2 to 3 days. Should you choose not to wait, you have the option to cancel your order. Unless you are notified of a backordered item, your order will be processed and shipped accordingly.